Introduction
Condo Super ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.
Key Point: We collect only the data necessary to provide our employee management services. All data is transmitted securely, and we never sell your personal information.
Information We Collect
Account Information
When you create an account, we collect:
- Name and email address
- Company/organization name
- Role within your organization
- Profile photo (optional)
Time Tracking Data
When employees use time tracking features, we collect:
- Clock-in and clock-out timestamps
- GPS location coordinates at the time of clocking in/out
- Duration of work sessions
- Job site associations
Photos and Videos
When you upload documentation:
- Photos and videos you choose to upload
- Metadata including timestamp and location (if enabled)
- Associated notes or descriptions
Messages
When you use our messaging feature:
- Message content is stored securely on Firebase servers
- Messages are transmitted over encrypted connections (HTTPS/TLS)
- Only authorized users within your organization can access messages
- We store message data for delivery and history purposes
Device Information
- Device type and operating system version
- App version
- Unique device identifiers for authentication
- Push notification tokens
How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Process time tracking and generate reports for your organization
- Facilitate communication between team members
- Send notifications about tasks, messages, and updates
- Improve and optimize our app
- Provide customer support
- Ensure security and prevent fraud
Data Sharing and Disclosure
Within Your Organization
Your data is shared within your organization based on role permissions:
- Admins can view all employee data, time entries, and reports
- Managers can view data for their assigned team members
- Employees can view only their own data
Third-Party Service Providers
We use the following third-party services:
- Firebase (Google) - Authentication, database, and cloud storage
- Apple Push Notification Service - Delivering notifications
These providers are bound by their own privacy policies and data protection agreements.
We Never:
- Sell your personal information to third parties
- Share your data for advertising purposes
- Access your end-to-end encrypted messages
Data Security
We implement robust security measures including:
- Secure Transmission: All data is transmitted over HTTPS/TLS
- Biometric Authentication: Face ID and Touch ID support via iOS Keychain
- Access Controls: Role-based permissions limit data access
- Secure Infrastructure: Data is stored on Firebase's secure cloud platform
- Authentication: Secure login with email verification
Data Retention
We retain your data for as long as your account is active or as needed to provide services. Specifically:
- Account Data: Retained until account deletion
- Time Entries: Retained for 7 years for compliance purposes, or as required by your organization
- Photos/Videos: Retained until deleted by user or organization admin
- Messages: Retained for 1 year, then automatically deleted
Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your account and data
- Export: Download your data in a portable format
- Withdraw Consent: Opt out of optional data collection
To exercise these rights, contact us at privacy@condosuper.com.
Location Data
GPS location is collected only when you clock in/out and only with your permission. You can control location access in your iPhone Settings. If location permission is denied, time tracking will still work but without GPS verification.
Children's Privacy
Condo Super is not intended for use by individuals under 16 years of age. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice in the app or sending an email. Continued use of the app after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@condosuper.com
- Support: support@condosuper.com