Download the Condo Super app from the App Store or Google Play. Create your account, set up your company, add your job sites, and invite your team members. The Free plan lets you get started immediately with no credit card required.
Go to More → Company Management → Team in the app, or use the web dashboard at condosuper.app. Tap "Add Employee", enter their name and email, and assign their role (Manager or Employee). They'll receive an invitation to download the app and join your team.
Employees open the app and tap Clock In on the Time Clock screen. The app captures their GPS coordinates at clock-in and clock-out, and tracks their movement throughout the shift. As an admin, you can view tracking points, total distance covered, and shift duration from the web dashboard or the app.
Tap the Photos tab or use the Take Photo quick action on the Time Clock screen. Photos are automatically tagged with the job site and timestamp. You can add custom tags for better organization. Videos are available on Starter plan and above.
Go to the Reports tab in the app or web dashboard. Choose from Photo Documentation, Payroll, Daily Activity, Weekly Highlights, Incidents, or Daily Logs reports. Set your date range, filter by employee or site, then tap Print Report or Export CSV.
From the Time Clock screen, tap the Activity quick action button, then tap Describe with Voice. Speak naturally about what you did — who you contacted, what was discussed, any costs, and any follow-up needed. The app structures it automatically into a categorized activity entry that feeds into your Weekly Highlights report.
Tap the Incident quick action button on the Time Clock screen, or go to More → Incidents. Select the incident type (Injury, Near Miss, Property Damage, Equipment Failure, Environmental Hazard, Vehicle Accident, Fire, Chemical Spill, or Electrical Incident), fill in the details, and submit. You can also use voice input to describe the incident quickly.
You can cancel anytime from More → Subscription & Usage in the app, or contact us at info@condosuper.app. Your access continues until the end of your current billing period. We don't offer refunds for partial billing periods.
Yes! You can upgrade at any time and the new features will be available immediately. Downgrades take effect at the end of your current billing period. Go to More → Subscription & Usage in the app or contact our support team.
All data is encrypted in transit using HTTPS/TLS and stored securely on Google Firebase infrastructure. The app uses biometric authentication (Face ID / Touch ID) and iOS Keychain integration for credential storage. We never sell your data to third parties. View our full Privacy Policy.
Basic time tracking and photo capture work with limited connectivity. However, syncing data to the dashboard, team messaging, and real-time location tracking require an active internet connection. We recommend ensuring employees have a reliable mobile data connection while on site.
Condo Super is available on iOS (iPhone, requires iOS 15 or later) and Android (requires Android 8.0 or later). The web dashboard at condosuper.app works on any modern browser on desktop or mobile.