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Tap "Forgot Password" on the login screen and enter your email address. You'll receive a password reset link within a few minutes. If you don't see the email, check your spam folder. For additional help, contact support@condosuper.com.

Yes, employees can clock in from any location, but their GPS coordinates are recorded with each clock-in/out. Managers can set up geofencing for specific job sites to receive alerts when employees clock in outside designated areas.

All messages are transmitted securely over HTTPS/TLS encryption. Messages are stored on Firebase's secure cloud infrastructure with role-based access controls, ensuring only authorized team members within your organization can view conversations.

Condo Super works offline for essential features. Time entries and photos are saved locally and automatically sync when you're back online. You'll see a sync indicator showing pending uploads, and all data will be securely uploaded once connectivity is restored.

Admins and Managers can add team members from the Team section in the app. Tap the + button, enter their email, and select their role. To remove someone, swipe left on their name or access their profile and select "Remove from Organization."

Yes! Admins can export timesheet data from the Reports section. Choose your date range, select employees, and export as CSV or PDF. The export includes clock times, locations, total hours, and any notes attached to time entries.

Photos and videos are automatically compressed to optimize storage while maintaining quality. There's no limit on the number of uploads. Videos can be uploaded in three quality levels (low, medium, high) to balance quality with upload speed.

Go to Settings → Security → Biometric Authentication and toggle it on. You'll be prompted to authenticate once to enable the feature. After that, you can use Face ID or Touch ID to quickly access the app and approve sensitive actions.